Frequently Asked Questions
Everything you need to know about shopping with Stoked.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to start a request and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Do you ship internationally?
Yes, Stoked ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How can I track my order status?
Once your order is placed, you can view its status through the 'Order History' section of your account or by clicking the link in your confirmation email.
Are your products covered by a warranty?
Most Stoked products come with a one-year limited warranty against manufacturing defects. If you believe your item is faulty, please contact our support team with your order number.